Refund policy

Return Policy of TCG Technologies Ltd.

Commitment to Customer Satisfaction: At TCG Technologies Ltd., we pride ourselves on providing high-quality digital software services. We understand that sometimes our services may not meet your expectations. In such cases, we offer a 7-day money-back guarantee.

7-Day Money-Back Guarantee: If you are not satisfied with our service, you may request a full refund within 7 days of your purchase under the following conditions:

  1. Eligibility Window: The refund request must be made within 7 days from the date of purchase.
  2. Usage of Service: Refunds may only be requested if the software service has been minimally used. Excessive use may render the service ineligible for a refund.

Refund Process: Upon receiving your refund request, we will review it and notify you of the approval or rejection of your refund. If your request is approved, a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges and Service Issues: As we deal in digital services, exchanges are not applicable. However, if you encounter any issues with our service, please contact us immediately. We are committed to resolving any service-related problems to your satisfaction.

Contact Us: For more information about our return policy or if you have any questions, please contact us at [email protected]